Spinago Casino Review

Spinago has a licence from the Government of Curacao. This is one of the online gambling industry’s main regulatory bodies. Its purpose is to hand out licences to sites and operators that have proven they’re legit. If an online casino is licensed by the Government of Curacao, you can rest assured it’s a safe place to do your online gambling.

Dama N.V. is the company that both owns and operates Spinago. This company has been around since 2008 and currently runs more than 80 casino sites. It works with the gaming content provider SoftSwiss to supply its many sites with games.  

Spinago is an online casino that people in many different countries can access. It’s readily available in Australia and Aussies are free to sign up so long as they’re above the minimum gambling age of 18. Registering is easy and takes very little time at all. Logging in is also straightforward, so new players should have no problems with the Spinago platform.

The casino accepts a good number and variety of payment methods for both deposits and withdrawals. The list of options includes bank cards, e-wallets, several cryptocurrencies and a prepaid card. According to Spinago, all deposits are instant, though in reality crypto deposits may take a few hours to reach your account. The same applies to withdrawals, though there’s a wait for bank card and bank transfer withdrawals. What the casino doesn’t mention is what the maximum deposit and withdrawal limits are.

Deposit Methods Details

Withdrawal Methods Details

*Spinago doesn’t state what the maximum withdrawal amounts for individual payment methods are. However, there is a monthly withdrawal limit of $45,000. VIPs are able to negotiate their maximum monthly withdrawal amount. Winnings above $75,000 will be paid out in instalments. Progressive jackpot wins above this amount will be paid in full.

Customer Support

There’s a green button in the bottom left-hand corner that brings up the casino’s live chat feature. To send an email, click Support near the bottom of each page and an email form will come up. Simply type in your email address along with your message. Customer support is available every hour of the day. If using live chat, someone should be in touch right away. Should you send an email, you shouldn’t have to wait long for a reply to come.

Spinago has a FAQ section that has answers to over 20 common questions. It might be worth checking these out before trying to contact customer support.

At Spinago, there are roughly 1,450 games available to play. This is a good number and it should provide players with more than enough choices. Most of the collection is made up of pokies as is standard, though there are a few other types of games such as table games, keno and bingo.

The lobby arranges the games into several categories: Slots, Bonus Buy, Hold & Win, Crypto Games, Play With Bonus, Epic and Legendary. As mentioned in more detail later, there is a Live Casino page and this is found at the bottom of each of the casino’s pages. The lobby has a search field you can use to find particular games more easily. It would be great to see more type-based categories added so that players can browse the collection and find what they’re after more conveniently.

Online Pokies

Most of the games you’ll find at Spinago are pokies. Head to the Slots category and you’ll see all of the pokies listed in four expandable columns. If you visit the main lobby, you’ll find three main categories: Top, New and Recommended.

The Top category lists some of the most popular Spinago online pokies, including Wolf Treasure, Aztec Magic Bonanza and Potion Spells. To see what the casino’s newest additions are, check out the New category. Some of the pokies here are Easter Luck and Shark Frenzy. Finally, there’s Recommended, which is where some of Spinago’s preferred pokie games are listed. If you’re not sure what to play, follow the casino’s recommendations; there’s Book of Cats, Golden Fish Tank, Dig Dig Deeper and many more fun pokies.

Table Games

There are quite a few table games available to play at Spinago. As well as blackjack, roulette and baccarat, there are some poker variants such as oasis poker, Texas hold’em and Caribbean poker. There doesn’t seem to be a separate category for the casino’s table games. If you want to find these games, you’ll have to type things such as ‘blackjack’ or ‘roulette’ into the casino lobby’s search bar.

Live Dealer Casino

Spinago doesn’t appear to have any live games at the minute. There is a Live Casino link near the bottom of each page, though when you click on it you get an error message. This simply says that the page you’re looking for (i.e. live casino games) may have been removed or had its name changed or is temporarily unavailable.

Spinago’s gaming content comes from 35 providers. The list of game suppliers includes quite a few popular names along with a few up-and-coming ones. Players at this casino will find well-known games from the likes of BetSoft, Yggdrasil, Wazdan and Booming Games. They’ll also have the chance to try out games from Hotrisegames, Petersons, Acerun and other lesser-known providers.

The gaming lobby has a provider filter which enables players to see games from one provider at a time. This is a very convenient feature because it helps players find particular games much more quickly and easily.

Becoming a member of Spinago is a straightforward process. To join this Australian online casino, follow the steps below.

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  Head over to Spinago and click the green Sign Up button in the top right-hand corner.

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  You’ll see the registration form appear. Fill this in and supply all the necessary details.

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  When you’ve filled the form in, the casino will create your account and you’ll be able to access it.

KYC verification is a process known as Know Your Customer and ensures that players match the information provided and they are who they say they are. The KYC verification must be completed before you make your first deposit. The process isn't overcomplicated, and verification is quick.

The process involves players uploading specific documentation so that the casino can verify their identity. It is a good idea to check precisely what Zoome requires and prepare it beforehand. You will usually need to provide your ID, proof of address, source of funds and even a selfie with your ID. Zoome Casino may call you on the contact information provided to ensure that all details are correct.

Spinago is serious about making its gambling platform as safe and secure as possible. It uses 128-bit SSL (Secure Socket Layer) encryption to protect players’ data and sensitive details. All players have to pass verification in order to make withdrawals. Some types of identification documents that the casino can ask for include copies of your passport, driver’s licence or household bill, among others.

There’s a page on responsible gambling that outlines what the casino does to help prevent gambling addiction. Spinago offers a range of tools that can limit a player’s deposits, losses and wager amount. Also available are a cooling-off limit and the ability to self-exclude from the casino. Several prominent gambling addiction charities are mentioned, though there aren’t direct links to their sites.

Gambling at Zoome Casino should be a fun activity and not seen as a way to make money, but if you feel that you might be out of your depth and need help with gambling, they offer a variety of resources that you can use to limit, control and find support from. Players can implement limits on their accounts which control the amount of money spent on the platform. These limits include deposit, loss and wager limits. Players can also opt for a cooling-off period of between 1 week and 6 months.

Self-exclusion is another option extended to players. You must contact the support team and inform them of your self-exclusion period, which can be between 6 months and 1 year. Once a self-exclusion is imposed, you will no longer be able to make deposits and withdrawals, and your access to your account will be blocked. Zoome Casino will also not send you any more promotional material.

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