CasinoChan - Long verification

Case status: Resolved

Verdict: Casino has been informed

Reason: Long verification

Disputed amount: $0 AUD

Case summary

Of course, I totally understand why verification is necessary. But checking my documents for 10 days? What was there to check? This definitely ruined my first impression but at least navigation is pleasant at Casinochan.

Admin SmartPokies

Beginner

05.03.2024

Hello! It's good to hear that navigation is smooth on Casino chan though! We'll be sure to ask them to speed up the verification process. Thanks for bringing this to our attention!