Greatwin Casino - Customer support is bad

Case status: Resolved

Verdict: Casino has been informed

Reason: Customer support is bad

Disputed amount: $0 AUD

Case summary

I had questions about withdrawal limitations and decided to get some answers via customer support. They showed me the limits in the wrong currency and daily restricitons instead of monthly ones like I asked. I literally had to repeat my questions a couple of times even though they could give one decent answer from the start.

Admin SmartPokies

Beginner

08.03.2024

Hello! Your opinions matter to us, and we will relay your concerns to Great Win Casino to address the shortcomings in their customer service. Thanks for your prompt intervention in this issue!