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National Casino - Long KYC

Case status: Resolved
Verdict: Casino has been informed
Reason: Long KYC
Disputed amount: $0 AUD

Case summary

National casino says it takes not more than 72 hours to check the documents and verify your account if everything's fine. For some unknown reason, it was around 6 days for me. I don't mind waiting 6 days but I want casinos to specify the real time so that players know what to expect.

Admin SmartPokies avatar
Admin SmartPokies
Beginner
13.03.2024

Thank you for bringing this to our attention. We understand your expectations for instant withdrawals, especially when it's advertised as such. Rest assured, we are reaching out to Wazamba Casino to address this issue promptly and ensure that your concern is resolved without further delay. Your patience and understanding in this matter are greatly appreciated!