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Oshi Casino - Interface issues

Case status: Resolved
Verdict: Casino has been informed
Reason: Interface issues
Disputed amount: $0 AUD

Case summary

I think interfaces are supposed to be simple, good-looking, and user-friendly but it's not the case for me. For example, when I click on bonuses, I want to see each bonus described in details and with pictures and not just general info lacking important terms & conditions. Same for payments.

Admin SmartPokies avatar
Admin SmartPokies
Beginner
05.03.2024

Hello, we fully agree with your perspective! We appreciate your feedback on the interface design and the need for more detailed information, especially regarding bonuses and payment methods. We'll certainly suggest improvements to enhance clarity and user experience on the site, ensuring that all crucial information, including terms and conditions, is presented clearly and helpfully. Thank you for highlighting these areas for us!