Oshi Casino - Long verification

Case status: Resolved

Verdict: Casino has been informed

Reason: Long verification

Disputed amount: $0 AUD

Case summary

I wanted to verify my account which is obviously a required thing to do but I though it was supposed to be quick. Anyway, it's been around 4 days, and only then, my account was approved. I'm not sure about others but I think they could do it faster.

Admin SmartPokies

Beginner

07.03.2024

We're sorry to hear about the delay in your account verification. It's clear that a swift process is important to you, and waiting for four days is far from ideal. We'll be reaching out to the Oshi with a proposal to enhance their verification procedures for a faster response. Thank you for pointing this out!