We're truly sorry to hear about the inconvenience caused by the excessive promotional emails you've received. It's certainly not the experience we want you to have. Alongside taking your feedback seriously and contacting Playfina to address this issue for more considerate and less intrusive future communications, it's important to note that you have the option to unsubscribe from their newsletters. This can be done easily through your player profile settings on their website or by using the unsubscribe option available in one of the received emails. Your comfort and satisfaction are our top priorities. Thank you!
Case status:
Resolved
Verdict:
Casino has been informed
Reason: Too many ad messages
Disputed amount:
$0 AUD