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Slotozen Casino - Limited choice of withdrawal methods

Case status: Resolved
Verdict: Casino has been informed
Reason: Limited choice of withdrawal methods
Disputed amount: $0 AUD

Case summary

Slotozen has a limited range of withdrawal methods: MiFinity, bank transfer and crypto. Bank transfers took longer than other methods, crypto is just not my thing so I kind of had to go with MiFinity. Although, it’s not my fav.

Admin SmartPokies avatar
Admin SmartPokies
Level 2
12.03.2024

Hello! We understand your concern about Slotozen's limited withdrawal options and the inconvenience it's caused you. Having a variety of efficient and user-friendly withdrawal methods is key to a great gaming experience. We hear you on the drawbacks of each option available and the compromise you had to make with MiFinity. We're taking your feedback seriously and will contact Slotozen Casino to discuss the possibility of expanding their list of withdrawal methods. Your satisfaction is important, and we're committed to making your experience as enjoyable as possible!