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ThePokies.net - Lack of information for non-registered users

Case status: Resolved
Verdict: Casino has been informed
Reason: Lack of information for non-registered users
Disputed amount: $0 AUD

Case summary

When I want to play somewhere, I want to get as much information before I register. Here, as a non-register user, I couldn't find any info about payments, fees, and processing time. Plus, you can't check if they offer demos of pokies until you sign up.

Admin SmartPokies avatar
Admin SmartPokies
Beginner
05.03.2024

Your feedback is invaluable to us, especially regarding the need for clear information on payment methods, fees, and processing times for non-registered users. Additionally, the availability of demo games is a valid concern. We will recommend to The Pokies the importance of making such information readily accessible on their site to improve the user experience for potential players. Thank you for highlighting these areas for improvement!