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Casino complaints

Do you think that you have been treated unfairly by one of the casinos on our list? We can surely help you!

Submit your complaint and let our Smartpokies team assist you now.

  • A dedicated specialist will be assigned to your case

  • Our specialist will assess the situation

  • Our direct casino contacts can surely help to successfully resolve the issue

Important!
We accept complaints about casinos for the following issues: Unpaid or held withdrawals, non credited deposits, faulty game operations, unjustified blocking of your account, any other similar serious issues. We do not accept complaints about bad game graphics, slow loading of casino pages and similar. You can submit a casino review about these kind of issues, these reviews will be taken into account by the casino and other community members.

Read complaints

Dolly Casino - Verification is a long process
Disputed amount: -
Alicia Peterson avatar
Alicia Peterson
09.11.2023
Case status: Resolved
Verdict: Casino has been informed
Hell Spin Casino - Not many promotions
Disputed amount: -
Maria Lopez Diaz avatar
Maria Lopez Diaz
09.11.2023
Case status: Resolved
Verdict: Hello, thank you for sharing your thoughts about Hell Spin's promotions. We understand the importance of diverse incentives for a better gaming experience. Please know that we will forward your feedback directly to Hell Spin, emphasizing the need for a broader range of bonuses. Your input is invaluable in helping enhance the overall player experience!
7bit Casino - Verification takes longer than needed
Disputed amount: -
Masoell avatar
Masoell
08.11.2023
Case status: Resolved
Verdict: Casino has been informed
N1Bet - High rollover requirements
Disputed amount: -
Jacques Moulin avatar
Jacques Moulin
08.11.2023
Case status: Resolved
Verdict: Casino has been informed
Dolly Casino - Poker variety is poor
Disputed amount: -
Chris Miller avatar
Chris Miller
06.11.2023
Case status: Resolved
Verdict: Casino has been informed
Woo Casino - Rollover requirements are a bit high
Disputed amount: -
Manuel Bogen  avatar
Manuel Bogen
05.11.2023
Case status: Resolved
Verdict: Casino has been informed
50Crowns Casino - Welcome bonus issues
Disputed amount: -
Matt Parry avatar
Matt Parry
05.11.2023
Case status: Resolved
Verdict: Casino has been informed
Woo Casino - Crypto depositing problems
Disputed amount: -
Madelenia Akhtar avatar
Madelenia Akhtar
04.11.2023
Case status: Resolved
Verdict: Casino has been informed
Spinch Casino - Withdrawal delays for no reason
Disputed amount: -
Gracll avatar
Gracll
03.11.2023
Case status: Resolved
Verdict: Casino has been informed
CasinoChan - No mobile application
Disputed amount: -
Tallulah Appleton avatar
Tallulah Appleton
01.11.2023
Case status: Resolved
Verdict: Casino has been informed
Vave Casino - Navigation is a bit complicated
Disputed amount: -
Gracll avatar
Gracll
31.10.2023
Case status: Resolved
Verdict: Casino has been informed
SkyCrown Casino - Verification takes much time
Disputed amount: -
Kelly Jackson  avatar
Kelly Jackson
29.10.2023
Case status: Resolved
Verdict: Casino has been informed
Need For Spin Casino - FAQ section is poor
Disputed amount: -
Lisa Harvey avatar
Lisa Harvey
29.10.2023
Case status: Resolved
Verdict: Casino has been informed
Wazamba - Instant withdrawals are not that instant
Disputed amount: -
Bella Valley avatar
Bella Valley
28.10.2023
Case status: Resolved
Verdict: Casino has been informed
National Casino - Long KYC
Disputed amount: -
Emily Parry avatar
Emily Parry
27.10.2023
Case status: Resolved
Verdict: Casino has been informed
Mirax Casino - The choice for live games is limited
Disputed amount: -
 Jaydeps avatar
Jaydeps
25.10.2023
Case status: Resolved
Verdict: Casino has been informed
FastPay Casino - No deposit offers are not for everyone
Disputed amount: -
jasmiker avatar
jasmiker
23.10.2023
Case status: Resolved
Verdict: Casino has been informed
Spin Samurai - Players can't get no deposit bonuses
Disputed amount: -
Blake Turner avatar
Blake Turner
23.10.2023
Case status: Resolved
Verdict: Casino has been informed
Bizzo Casino - Withdrawals took longer than expected
Disputed amount: -
Elliott Walker avatar
Elliott Walker
22.10.2023
Case status: Resolved
Verdict: Casino has been informed
Playfina Casino - Why does pragmatic not work? VPN on and off nothing
Disputed amount: $100 AUD
Seedyeadie avatar
Seedyeadie
22.10.2023
Case status: Resolved
Verdict: Make a deposit of $50 into your account
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