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Casino complaints

Do you think that you have been treated unfairly by one of the casinos on our list? We can surely help you!

Submit your complaint and let our Smartpokies team assist you now.

  • A dedicated specialist will be assigned to your case

  • Our specialist will assess the situation

  • Our direct casino contacts can surely help to successfully resolve the issue

Important!
We accept complaints about casinos for the following issues: Unpaid or held withdrawals, non credited deposits, faulty game operations, unjustified blocking of your account, any other similar serious issues. We do not accept complaints about bad game graphics, slow loading of casino pages and similar. You can submit a casino review about these kind of issues, these reviews will be taken into account by the casino and other community members.

Read complaints

ZotaBet Casino - Lack of payment methods
Disputed amount: -
Kelly Jackson  avatar
Kelly Jackson
13.12.2023
Case status: Resolved
Verdict: Casino has been informed
Stay Casino - Slow withdrawals for bank transfers
Disputed amount: -
Kelly Jackson  avatar
Kelly Jackson
12.12.2023
Case status: Resolved
Verdict: Casino has been informed
Oshi Casino - Long verification
Disputed amount: -
Blake Turner avatar
Blake Turner
12.12.2023
Case status: Resolved
Verdict: Casino has been informed
SkyCrown Casino - Lack of e-wallets
Disputed amount: -
Emily Parry avatar
Emily Parry
11.12.2023
Case status: Resolved
Verdict: Casino has been informed
FastPay Casino - Bugs while gambling with a phone
Disputed amount: -
Miaobien avatar
Miaobien
10.12.2023
Case status: Resolved
Verdict: Casino has been informed
Greatwin Casino - Customer support is bad
Disputed amount: -
Jamie Cain avatar
Jamie Cain
08.12.2023
Case status: Resolved
Verdict: Casino has been informed
Hell Spin Casino - Lack of trust
Disputed amount: -
Tallulah Appleton avatar
Tallulah Appleton
08.12.2023
Case status: Resolved
Verdict: Casino has been informed
Royal Reels Casino - Lack of info on payments
Disputed amount: -
Hudsonker avatar
Hudsonker
06.12.2023
Case status: Resolved
Verdict: Casino has been informed
Tsars Casino - Support only for registered users
Disputed amount: -
Chad Dennison avatar
Chad Dennison
06.12.2023
Case status: Resolved
Verdict: Casino has been informed
iWild Casino - Too little info for non-registered users
Disputed amount: -
Harveen avatar
Harveen
29.11.2023
Case status: Resolved
Verdict: Casino has been informed
5gringos Casino - Bank transfers work poorly
Disputed amount: -
Lora Jones avatar
Lora Jones
28.11.2023
Case status: Resolved
Verdict: Casino has been informed
5gringos Casino - Mobile app absence
Disputed amount: -
Scott Thompson avatar
Scott Thompson
25.11.2023
Case status: Resolved
Verdict: Casino has been informed
Tsars Casino - No VIP Club
Disputed amount: -
Elliott Walker avatar
Elliott Walker
24.11.2023
Case status: Resolved
Verdict: Casino has been informed
Need For Spin Casino - High wagering requirements
Disputed amount: -
jasmiker avatar
jasmiker
24.11.2023
Case status: Resolved
Verdict: Casino has been informed
Bitkingz Casino - Extremely long bank transfers
Disputed amount: -
Chad Dennison avatar
Chad Dennison
24.11.2023
Case status: Resolved
Verdict: Casino has been informed
Rolling Slots Casino - High wagering requirements
Disputed amount: -
Amelie Smith avatar
Amelie Smith
19.11.2023
Case status: Resolved
Verdict: Casino has been informed
Spinch Casino - My favourite providers are not here
Disputed amount: -
 Jaydeps avatar
Jaydeps
13.11.2023
Case status: Resolved
Verdict: Casino has been informed
Slotozen Casino - Limited choice of withdrawal methods
Disputed amount: -
Harveen avatar
Harveen
13.11.2023
Case status: Resolved
Verdict: Casino has been informed
Wazamba - Lack of two-factor authentication
Disputed amount: -
Mariam Griffith avatar
Mariam Griffith
11.11.2023
Case status: Resolved
Verdict: Casino has been informed
Golden Crown - High rollover requirements
Disputed amount: -
Mackyan avatar
Mackyan
11.11.2023
Case status: Resolved
Verdict: Casino has been informed
Please fill out the form below. Be aware that the provided information will be published. Please descrie your situation in as much detail as possible. You will be able to attach all the proofs (screenshots, chat transcripts, bank statements, etc.) in the next steps.
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